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June 05 2013 @ 03:16 pm
I hate tumblr...  
Okay so I was asked recently if I make layouts for Tumblr because a lot of LJ users have gone to Tumblr because of LJ's attempts to improve things. And believe me I understand the need to find a site that isn't screwing things up constantly. But I love livejournal and all my friends are here so I'm not budging. I don't get it but to each their own.

So I decided to go to Tumblr to check it out. When the sign in window came up I typed in my email and my password, thinking I had an account. I got the message that there is no account associated with that email address. So I thought I hadn't signed up with Tumblr but another site like Word Press or Blogger. So I signed up and when I went to create a blog they told me that sireesanwar was taken. That baffled me. I created that character and name so it is never taken. I went with sirees-anwar and then I got to thinking about it some more.

So I went to sireesanwar.tumblr.com and wouldn't you know it is mine. You can see for yourself it you like. So I contacted Tumblr because I have a mess on my hands and no way to fix it.

I brought this issue to them and was told my email provider could help me get into my email. What the hell?

Then it was these two account are spelled slightly different because one has a hypen. Stupid much? I told you that.

Then they wanted me to send a photo that they could compare to the user photo at the original account. I would say some progress but I don't use photos and told them so. Not too promising but it was help.

Then they told me to post via email to the first account (sireesanwar). And I told them I had no idea what the email posting access email was because I never used it after originally setting up the account. I asked if there was any other information associated with the account. And they told me that they ask these questions for security purposes. What? Morons.

I even emailed them and told them that if they went to the first post on that blog it will link to my LiveJournal and that I posted something to them on that post on my LJ. No response to that.

The I told them that I don't usually set up email posting and pictures but there had to be other information associated with the account like a zip code, maybe a date of birth or my name which I gave them all of. They came up with asking me the IP address. Yay progress!

I sent them the IP address. Their response was to send them a photo that resemble the photo on the account because then they can verify I'm the owner. I repeated myself that I don't post pictures of myself as user photos. To which they replied that they ask these questions for security purposes. WTF? I'm going insane right?

I've talked to Caroline, Vandy, Cat, David, Jim, Anderson and Alex. So my latest reply was this and I got mad so...

Yes, I know I've been talking to you people for over a week and you all go in a circle over and over because i have to talk to 50 people instead of the same person.

I signed up for this stupid account (sireesanwar.tumblr.com) at least 2 years ago. I forgot all about it but at some point connected it to my livejournal account which is where most of the posts go to.

I then recently set up another account with my email address (of 20 years) because your stupid site said I didn't have an account only to realize after creating sirees-anwar.tumblr.com that I have a blog with you.

I don't think that my email was ever connected to the first account. I never added a picture to it because I don't share those kinds of picture online publicly.

I don't have email posting access to it. I HAVE NO ACCESS AT ALL TO MY ACCOUNT. I did make a comment to tumblr on the livejournal post that the first post at sireesanwar.tumblr.com takes you too.

My IP address is for probably both accounts because they were mine and set up at the same location.

Now are you people going to actually help me or do we have to start all over with this. I have no other information for this account. I can't get into it with an email address. I probably signed up with a username which would probably be the sireesanwar I used at the blog name. The password is one of three but how can I even attempt to sign into it if there is no way to!
Current Mood: angryangry
aliasx_nothing_here on June 5th, 2013 11:32 pm (UTC)
You have 'mobile' updates connected to that account. from october? perhaps you could provide your phone number? just an idea?
Jill aka Josireesanwar on June 6th, 2013 04:43 am (UTC)
What do you mean and how do you know?
alias: castle [handshake]x_nothing_here on June 6th, 2013 12:13 pm (UTC)
If you go to sireesenwar.tumblr.com - on the right hand side there is a tab that says 'Mobile'. If you click on that you'll see that you uploaded/posted to your blog via a mobile device. So perhaps you can provide these people that are giving you a hard time with a phone number you had associated to the account...

you just have to remember what your phone number was in october 2010...
Jill aka Josireesanwar on June 6th, 2013 07:17 pm (UTC)
See I wondered when you said that but I don't think that is what happen. I think tumblr automatically copied some posts at some point and I don't really remember any of it. I can try giving them my cell number which has also been the same since then but I'm betting it isn't in the account.
aliasx_nothing_here on June 6th, 2013 07:56 pm (UTC)
sorry was just trying to be helpful :(
Jill aka Josireesanwar on June 6th, 2013 08:32 pm (UTC)
No problem. I seriously thought you noticed something I didn't. I was excited for a few minutes but then realized it was all going to be a fail because tumblr sucks.
aliasx_nothing_here on June 6th, 2013 08:42 pm (UTC)
sorry :( did you ever post via email?

so can you no longer 'login' or what?
Jill aka Jo: SPN: Stop Hammertimesireesanwar on June 7th, 2013 04:58 am (UTC)
I think what happened is I signed up when they were using username and passwords rather than email and passwords. So for some reason my email doesn't appear to be connected to the account, preventing me from getting in but they aren't being helpful and won't let me in.
aliasx_nothing_here on June 7th, 2013 05:14 am (UTC)
did you try just using your username? *stupid question*

you've probably already been here: http://www.tumblr.com/docs/en/email_address

Edited at 2013-06-07 05:17 am (UTC)
Jill aka Josireesanwar on June 8th, 2013 07:28 am (UTC)
No.... it didn't work.

I went to the url and it wasn't really helpful.
(Deleted comment)
Jill aka Jo: Muppets: Kermit dressed upsireesanwar on June 6th, 2013 04:44 am (UTC)
I've never loved Blogger either but I've never had the kind of trouble with them that I've had with Tumblr. I feel like they are just giving me the run around.
nightfogunightfog on June 6th, 2013 04:42 pm (UTC)
ugh that sucks! hope you or they can figure out the problem!

Jill aka Josireesanwar on June 6th, 2013 07:22 pm (UTC)
Me too.
tracyj23: Bad - FF -  River facepalmtracyj23 on June 10th, 2013 05:53 pm (UTC)
Sometimes these sites make it really hard to WANT to be a part of them. Ugh. What a pain in the ass for you.
Jill aka Josireesanwar on June 13th, 2013 11:22 pm (UTC)
Right. I don't think I want to be part of them now though I'm still mad about this.